Reviewer: Praetorius from United States I've bought all my poi toys from HOP. I've yet to receive a sub-standard or shoddy piece of equipment. Everything is such high quality and the service...WOW! They also must have some wormhole or quantum thingy because my order always arrives very quickly. HOP is the only toy shop I purchase from...period.
Reviewer: Kim Addison from United Kingdom The delivery was amazingly fast. I had received by purchase within 4 working days, which is impressive as I live the other side of the world. Customer support seems pretty decent, although I haven't had to use it as I have encountered no problems at all. The support given with the order is brilliant too, as fire safety videos are given as standard, alongside another sheet explaining fire safety, types of fuel etc. Very useful as I haven't yet spun with fire and perhaps wouldnt have found out some of the finer details without the information given. All in all, a brilliant service with excellent support. I love it when websites live up to promises.
Reviewer: Blake Drolson from Germany Your support team was very helpful in dealing with my complicated shipping situation to hawaii (I use 2 addresses, depending on shipment method), and when first CC was declined (from too much online shopping from burning man prep heh), they were quick in emailing me that info, which was critical in recieving my order in time.